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Sprout Social vs Postify: social customer care or focused publishing

Sprout Social is built around customer care and analytics, priced per seat. Postify is built around publishing, with an inbox, analytics and link in bio, priced per plan. If your team spends its day answering customers and reviews, the two are not close; if it spends its day publishing, they are worth comparing.

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Last updated: 2026-10-21

TL;DR: Choose Sprout Social for reviews, WhatsApp, listening, CRM links and phone support. Choose Postify if you mainly publish for a few brands and want Facebook Stories, an AI assistant that can schedule posts, or a non-English interface.

Pricing and features checked on October 21, 2026

DimensionSprout SocialPostify
Entry priceEssentials: $79 per seat per month billed yearly, or $99 billed monthly. 5 social profiles, publishing and reporting only.€9.99 per month, or €8.33 per month billed yearly (in euros), for the whole plan.
Entry plan limitsEssentials has no Smart Inbox, approvals, reviews or listening.1 brand profile (one account per network), 1 user, 15 posts per month, 90 days of analytics. No inbox, no first comments, no best-time data.
Higher tiersStandard $199, Professional $299, Advanced $399 per seat per month billed yearly ($249, $399, $499 billed monthly).Starter, Plus, Pro and Agency, up to €199.94 per month for 15 brand profiles and 12 users.
Free plan or trialNo free plan. 30-day trial with no credit card.No free plan.
NetworksX, Facebook, Instagram, LinkedIn pages and profiles, Pinterest, TikTok, YouTube, Bluesky, Threads, Google Business Profile, Reddit, Snapchat.Instagram, Facebook, Threads, LinkedIn, X, TikTok, YouTube and Pinterest, plus Plative. No Bluesky, Reddit, Snapchat or Google Business Profile.
StoriesInstagram Stories publish directly (stickers need the mobile app). No Facebook Stories.Instagram, Facebook and Plative Stories publish directly.
Inbox and reviewsSmart Inbox from Standard, with review sites, WhatsApp and Trustpilot.Plus and up: Facebook and Instagram DMs, comments on Facebook, Instagram, LinkedIn, Threads and YouTube, comment-to-DM automations. No reviews or WhatsApp.
ApprovalsApprovals from Professional; external approvals from Advanced.No internal approvals. Per-post client Accept or Reject link on Pro and Agency.
Grid planning and bulkInstagram grid planning from Professional. CSV bulk upload from Professional (350 per file; X, Facebook, Instagram and LinkedIn; no video).Feed grid preview for Instagram and TikTok. No CSV import; one post to many profiles on Pro and Agency.
AI, API and assistantsTrellis AI with 100 credits per seat per month. Public API on Advanced. ChatGPT integration: read-only, TikTok data only.No built-in AI writer and no public API. MCP server for Claude, ChatGPT and other assistants that can create, edit and schedule posts.
Link in bioSproutLink, for Instagram only, without color themes.Postify Link on every plan, one page per brand profile, with click analytics.
Interface languagesEnglish, Spanish, French, Italian and Brazilian Portuguese.39 languages, including German, Dutch, Arabic and Hebrew.

Postify or Sprout Social: which one fits you

Choose Sprout Social if

  • Brands with a customer care team: Sprout's Smart Inbox (Standard and up) pulls in social messages plus Google Business Profile, Yelp, Glassdoor, Facebook and app store reviews, WhatsApp and Trustpilot.
  • Teams that want live help: Sprout offers 24/5 live chat and phone support on every plan.
  • Organizations that need CRM and helpdesk links (HubSpot, Marketo, Microsoft Dynamics) and a public API, both on Advanced.
  • Brands that publish to Bluesky, Reddit, Snapchat or Google Business Profile, or post LinkedIn PDF documents from a company page.

Choose Postify if

  • Small teams that cannot justify $79 to $399 per seat per month: Postify charges one price per plan with a set number of users.
  • Brands that publish Facebook Stories, which Sprout does not support. Postify publishes Instagram and Facebook Stories directly.
  • Teams that want an AI assistant to create and schedule posts. Sprout's ChatGPT integration is read-only and covers TikTok data only.
  • Teams that work in German, Dutch or other languages Sprout's interface does not offer: the Postify app is available in 39 languages.

Worth knowing about Sprout Social: Sprout Social, founded in 2010 and based in Chicago, is a mature platform for social customer care, analytics and listening, with review management and CRM integrations that Postify does not try to match. If care and reporting are your team's main job, it is the stronger product.

Per-seat pricing against plan pricing

Every Sprout Social user is a paid seat. Billed yearly, Essentials is $79 per seat per month, Standard $199, Professional $299 and Advanced $399. Billed monthly, the same plans are $99, $249, $399 and $499. Listening, Premium Analytics and Employee Advocacy are add-ons without public prices.

Postify plans have one price each with a set number of users. The entry plan is €9.99 per month, or €8.33 per month billed yearly, for 1 brand profile, 1 user and 15 posts per month, with 90 days of analytics and no inbox. Agency, the top plan, is €199.94 per month for 15 brand profiles and 12 users.

Sprout bills in US dollars and Postify in euros, so compare totals for the team size and plan you would actually buy.

Customer care is where Sprout leads

From Standard, Sprout's Smart Inbox brings social messages together with reviews from Google Business Profile, Yelp, Glassdoor, Facebook, Google Play and the Apple App Store, plus WhatsApp and Trustpilot. Support for your own team is by live chat and phone, 24 hours a day, five days a week.

Postify's inbox starts on Plus and covers Facebook and Instagram DMs and comments on Facebook, Instagram, LinkedIn, Threads and YouTube. It has comment-to-DM and keyword auto-replies, but no reviews, no WhatsApp, no TikTok inbox, no X DMs (X replies and mentions are included), and no saved replies, assignment or labels.

Publishing differences that matter

Sprout publishes to more places: Bluesky, Reddit, Snapchat and Google Business Profile, none of which Postify supports. It can post LinkedIn PDF documents from company pages and lists both YouTube videos and Shorts, while Postify has no LinkedIn documents and caps YouTube uploads at 180 seconds and Facebook videos at 90 seconds.

Postify publishes Facebook Stories, which Sprout does not support, alongside Instagram Stories. It shows a feed grid preview for Instagram and TikTok, where Sprout reserves Instagram grid planning for Professional and up. From Plus, Postify posts first comments automatically on Instagram, Facebook, LinkedIn, YouTube and X.

Sprout's CSV bulk upload, on Professional and up, takes 350 posts per file for X, Facebook, Instagram and LinkedIn, without video. Postify has no CSV import; on Pro and Agency it can send one post to many brand profiles at once.

AI and integrations

Sprout includes Trellis AI with 100 credits per seat per month, sells Trellis Plus for $28 per user per month billed yearly ($35 billed monthly), and opens its public API and CRM integrations on Advanced. Its official ChatGPT integration reads TikTok data only and cannot publish, and it requires a paid ChatGPT plan.

Postify has no built-in writing assistant and no public API. Its MCP server, listed on every plan, lets Claude, ChatGPT and other assistants create, edit and schedule posts, read insights, upload media and work in the inbox (Plus and above).

Approvals, roles and languages

Sprout offers approvals from Professional and external approvals from Advanced. Postify has no internal approval step; on Pro and Agency you can send a client a per-post link to Accept or Reject, and the post can wait for that answer.

Sprout's interface is available in English, Spanish, French, Italian and Brazilian Portuguese. The Postify app is available in 39 languages, including German and Dutch.

Migration checklist

  1. Sprout deletes your data 90 days after a paid account closes. Export reports as PDF or CSV before you deactivate, and check Sprout's Inbox Export help article if you need message history.
  2. Deactivation takes effect at the end of your contract term, and scheduled posts stop publishing after that. Line up your Postify start so nothing is left unscheduled in between.
  3. Many Sprout customers are on annual contracts paid upfront. Check your renewal date before you commit to a switch.
  4. Postify has no CSV import. Recreate upcoming posts in the Postify composer, or hand your post list to an AI assistant connected to Postify's MCP server and review the drafts it schedules.
  5. Move review and WhatsApp handling elsewhere first: Postify has no review management and no WhatsApp inbox. Its inbox covers Facebook and Instagram DMs and comments on Facebook, Instagram, LinkedIn, Threads and YouTube.
  6. Sprout charges per seat; Postify plans include 1, 2, 3, 6 or 12 users. Map each Sprout user to a Postify role (Owner, Admin, Manager, Member, Billing or Guest) and add extra seats if you need them.

Frequently asked questions

Is Postify cheaper than Sprout Social?
It depends on team size and the features you need. Sprout starts at $79 per seat per month billed yearly (in US dollars), and Postify starts at €9.99 per month (in euros) for the plan. Postify's entry plan is limited to 1 brand profile, 1 user and 15 posts per month with no inbox, so compare the tier you need.
Does Sprout Social Essentials include the inbox?
No. Essentials covers publishing and reporting for 5 profiles, without the Smart Inbox, approvals, reviews or listening. The Smart Inbox starts on Standard at $199 per seat per month billed yearly. Postify's inbox starts on its Plus plan.
Can Postify manage reviews like Sprout Social?
No. Sprout manages reviews from Google Business Profile, Yelp, Glassdoor, Facebook and the app stores. Postify has no review management and does not connect Google Business Profile.
Can I publish with ChatGPT in Sprout Social?
Sprout's official ChatGPT integration is read-only and covers TikTok data, so it cannot publish. Postify's MCP server lets Claude, ChatGPT and other assistants create and schedule posts.
Does Sprout Social publish Facebook Stories?
Sprout's help center lists Facebook Stories as not supported. Postify publishes Instagram, Facebook and Plative Stories directly.

Related scheduling guides

See step-by-step help for each network in our how-to-post hub, starting with Instagram, Facebook, and YouTube. Browse all comparisons.

More comparisons

  • The best Sprout Social alternative when per-seat pricing outgrows you
  • Metricool vs Postify: reporting depth or direct publishing
  • Planable vs Postify: approval depth or publishing volume
  • Agorapulse vs Postify: inbox depth versus plan pricing

All Postify comparisons

Sources

  1. https://sproutsocial.com/pricing/
  2. https://support.sproutsocial.com/hc/en-us/articles/115005707863
  3. https://support.sproutsocial.com/hc/en-us/articles/15632585403021
  4. https://support.sproutsocial.com/hc/en-us/articles/44592630251533
  5. https://support.sproutsocial.com/hc/en-us/articles/44014479859853
  6. https://support.sproutsocial.com/hc/en-us/articles/115005864203
  7. https://support.sproutsocial.com/hc/en-us/articles/41085761844365
  8. https://support.sproutsocial.com/hc/en-us/articles/202508636
  9. https://support.sproutsocial.com/hc/en-us/articles/4402850990605
  10. https://support.sproutsocial.com/hc/en-us/articles/360045006152
  11. https://support.sproutsocial.com/hc/en-us/articles/360049522772
  12. https://support.sproutsocial.com/hc/en-us/articles/360027264771

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